Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

Kawasaki Ninja Owners Manual / Your warranty/owner satisfaction / What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Want to Contact Kawasaki?

This owner’s manual should answer most of your questions about your Kawasaki.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

Please send your correspondence to:

Consumer Services

Kawasaki Motors Corp., U.S.A.

P.O. Box 25252

Santa Ana, CA 92799-5252

(949) 460-5688

How Do I Get Warranty Service?
If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects
(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Brakes
Brake Wear Inspection Inspect the brakes for wear. For each front and rear disc brake caliper, if the thickness of either pad is less than 1 mm (0.04 in.), replace both pads in the caliper as a set. Pad replacement should be done by an authorized Kawasaki dealer. A. Lining Thickness B. ...

Tie-Rod Removal
Squeeze the brake lever slowly and hold it with a band [A]. Remove the front footpeg bracket bolts [A]. Raise the rear wheel off the ground with the jack (see Rear Shock Absorber Removal). Special Tools - Jack: 57001-1238 Jack Attachment: 57001-1608 Remove: Upper ...

Check 3-6: Neutral Indicator Light (LED) Inspection
Connect the leads in the same circuit as Check 3-2. Connect the terminal [8] to the battery (–) terminal. Check that the neutral indicator light (LED) [A] goes on. If the indicator light does not go on, replace the meter unit. ...