Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

IC Igniter Inspection
The IC igniter is built in the ECU [A]. Refer to the following items. Interlock Operation Inspection (see Interlock Operation Inspection) Ignition System Troubleshooting (see Ignition System section) ECU Power Supply Inspection (see ECU Power Supply Inspection in the Fuel System (D ...

Payload and Tire Pressure
Failure to maintain proper inflation pressures or observe payload limits for your tires may adversely affect handling and performance of yourmotorcycle and can result in loss of control. The maximum recommended load in addition to vehicle weight is 180 kg (397 lb), including rider, passenger, ...

Engine Oil Change
Situate the motorcycle so that it is vertical after warming up the engine. Remove the engine oil drain bolt [A] to drain the oil. The oil in the oil filter can be drained by removing the filter (see Oil Filter Replacement). Replace the drain bolt gasket [B] with a new one. Tighten t ...