Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

Kawasaki Ninja Owners Manual / Your warranty/owner satisfaction / What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Want to Contact Kawasaki?

This owner’s manual should answer most of your questions about your Kawasaki.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

Please send your correspondence to:

Consumer Services

Kawasaki Motors Corp., U.S.A.

P.O. Box 25252

Santa Ana, CA 92799-5252

(949) 460-5688

How Do I Get Warranty Service?
If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects
(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Average Mileage
This display mode shows the average mileage by numerical value counted from the start of measuring to present time. A. Average Mileage B. “AV km/L” While the average mileage is displayed, push the lower button and hold it in until the average mileage values resets to “– ...

Vehicle-down Sensor Installation
Be sure to install the rubber dampers [A] and collars [B] on the bracket. The UP mark [A] of the sensor should face upward. WARNINGIncorrect installation of the vehicle-down sensor could cause sudden loss of engine power. The rider could lose balance during certain ...

Spark Plug Condition Inspection
Remove the spark plugs (see Spark Plug Replacement in the Periodic Maintenance chapter). Visually inspect the spark plugs. If the spark plug center electrode [A] and/or side electrode [B] are corroded or damaged, or if the insulator [C] is cracked, replace the plug. If the spark plug is ...