Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Air Intake Solenoid Valve Unit Test
Remove the air intake solenoid valve (see Air Intake Solenoid Valve Removal in the Fuel System (DFI) chapter). Set the hand tester [A] to the × 1 Ω range and connect it to the air intake solenoid valve terminals as shown in the figure. Special Tool - Hand Tester: 57001-1394 ...

Sidestand Installation
Replace the sidestand nut [A] with a new one. Apply grease to the sliding areas [B]. Tighten the sidestand bolt [C] first, and then the sidestand nut. Torque - Sidestand Bolt: 44 N·m (4.5 kgf·m, 32 ft·lb) Sidestand Nut: 29 N·m (3.0 kgf·m, 21 ft·lb) Install the spring [D] as sh ...

Outline
When a problem occurs with DFI system, the warning indicator light (LED) [A] and FI warning symbol [B] goes on to alert the rider. In addition, the condition of the problem is stored in the memory of the ECU. For models equipped with an immobilizer system, the warning indicator light (LED) and ...