Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Inner Tube Inspection
Visually inspect the inner tube [A]. If there is any damage, replace the inner tube. Since damage to the inner tube damages the oil seal, replace the oil seal whenever the inner tube is replaced. NOTICE If the inner tube is badly bent or creased, replace it. Excessive bending, followed by ...

Compression Damping Force Adjustment
To adjust the compression damping force, turn the compression damping adjuster [A]. The standard adjuster setting is the 4 1/2 turns out from the fully clockwise position. WARNINGIf both adjusters are not adjusted equally, handling may be impaired and a hazardous condition ma ...

Tightening Sequence
Generally, when installing a part with several bolts, nuts, or screws, start them all in their holes and tighten them to a snug fit. Then tighten them according to the specified sequence to prevent case warpage or deformation which can lead to malfunction. Conversely when loosening the bolts, n ...