If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.
If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.
Want to Contact Kawasaki?
This owner’s manual should answer most of your questions about your Kawasaki.
Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.
Please send your correspondence to:
Consumer Services
Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
(949) 460-5688
How Do I Get Warranty Service?
Reporting safety defectsCheck 3-1: CAN Communication Line Resistance Inspection
Set the hand tester [A] to the ×1 Ω range and connect it
to the terminal [11] and [12] in the meter unit.
Special Tool - Hand Tester: 57001-1394
CAN Communication Line Resistance (at Meter Unit)
Standard: 122 126 Ω
If the tester reading is not specified, replace the meter ...
Exhaust Butterfly Valve Actuator Inspection
NOTE
Be sure the battery is fully charged
Remove the front seat (see Front Seat Removal in the
Frame chapter).
Turn the ignition switch to ON.
In the left side view of the motorcycle, check to see
the pulley [A] clockwise [B] and counterclockwise [C]
smoothly.
The pulley turns ...
Radiator Hose and Pipe Inspection (coolant leak, damage, installation
condition)
The high pressure inside the radiator hose can cause
coolant to leak [A] or the hose to burst if the line is not
properly maintained.
Visually inspect the hoses for signs of deterioration.
Squeeze the hoses. A hose should not be hard and
brittle, nor should it be soft or swollen.
Repl ...