Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Vehicle-down Sensor Input Voltage Inspection
NOTE Be sure the battery is fully charged. Turn the ignition switch to OFF. Disconnect the vehicle-down sensor connector and connect the measuring adapter [A] between these connectors as shown in the figure. Main Harness [B] Vehicle-down Sensor [C] Special Tool - Measuring Adapte ...

Seat Cover Removal
Remove: Rear Seat (see Rear Seat Removal) Remove the bolts [A]. Remove the upper seat cover backward [B] to clear the hook portions. Remove: Front Seat (see Front Seat Removal) Quick Rivets [A] Bolts [B] Seat Covers [C] ...

Starter Motor Installation
NOTICE Do not tap the starter motor shaft or body. Tapping the shaft or body could damage the motor. Clean the starter motor legs [A] and crankcase where the starter motor is ground. Replace the O-ring [A] with a new one. Apply grease to the new O-ring. Tighten: Torque - Starter ...