Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Stick Coil Inspection
Remove the stick coils (see Stick Coil Removal). Measure the primary winding resistance [A] as follows. Connect the hand tester between the coil terminals. Set the tester to the × 1 Ω range, and read the tester. Measure the secondary winding resistance [B] as follows. Conn ...

Radiator Cap Inspection
Remove: Radiator Cap (see Coolant Change in the Periodic Maintenance chapter) Check the condition of the bottom [A] and top [B] valve seals and valve spring [C]. If any one of them shows visible damage, replace the cap with a new one. Install the cap [A] on a cooling system pr ...

Engine Sprocket Installation
Replace the sprocket washer and axle cotter pin. Install the engine sprocket onto the output shaft. Apply molybdenum disulfide oil solution to the threads and seating surface of the engine sprocket nut. Tighten: Torque - Engine Sprocket Nut: 145 N·m (14.8 kgf·m, 107 ft·lb) NOTE ...