Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Fuel Tank Cleaning
WARNINGGasoline and low flash-point solvents can be flammable and/or explosive and cause severe burns. Clean the tank in a well-ventilated area, and take care that there are no sparks or flame anywhere near the working area. Do not use gasoline or low flash-point solvents t ...

DFI Servicing Precautions
There are a number of important precautions that should be followed servicing the DFI system. This DFI system is designed to be used with a 12 V sealed battery as its power source. Do not use any other battery except for a 12 V sealed battery as a power source. Do not reverse the battery ...

Compression Damping Force Adjustment
There are two adjustments you can make to the compression damping force. High Speed Compression Damping Adjuster [A] Low Speed Compression Damping Adjuster [B] To adjust the high speed compression damping force, turn the outside damping adjuster with a wrench to the desired position ...