Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Coupling Bearing Installation
Replace the bearing with a new one. Press in the bearing [A] until it is bottomed. Special Tool - Bearing Driver Set [B]: 57001-1129 Pack the bearing with high-temperature grease. Replace the circlip with a new one. Special Tool - Inside Circlip Pliers: 57001-143 Replace the grease se ...

Electrical Leads
A two-color lead is identified first by the primary color and then the stripe color. Unless instructed otherwise, electrical leads must be connected to those of the same color. Instrument Use a meter that has enough accuracy for an accurate measurement. Read the manufacture’s instructions ...

Immobilizer Amplifier Replacement
Remove the upper fairing assembly (see Upper Fairing Assembly Removal in the Frame chapter). Disconnect the connector [A]. Pull out the immobilizer amplifier [B] together with the rubber protector [C] from the air intake duct [D]. ECU Replacement Refer to the ECU Removal/Instal ...