Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Coupling Bearing Inspection
Since the coupling bearing is made to extremely close tolerances, the clearance can not normally be measured. NOTE It is not necessary to remove the coupling bearing for inspection. If the bearing is removed, it will need to be replaced with a new one. Turn the bearing in the coupling b ...

Intake Air Temperature Sensor Resistance Inspection
Remove the intake air temperature sensor (see Intake Air Temperature Sensor Removal). Suspend the sensor [A] in a container of machine oil so that the heat-sensitive portion is submerged. Suspend a thermometer [B] with the heat-sensitive portion [C] located in almost the same depth with ...

Handlebar Removal
Remove: Steering Damper (see Steering Damper Removal) Clutch Lever Clamp Bolts [A] Clutch Lever Assembly [B] Left Switch Housing [C] Handlebar Weight [D] Left Handlebar Grip [E] Remove: Front Master Cylinder [A] (see Front Master Cylinder Removal in the Brakes chapter) ...