Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Front Fork Assembly
Replace the following parts with new ones. Slide Bushing Guide Bushing Oil Seal Install the following parts to the inner tube [A]. Dust Seal [B] Retaining Ring [C] Apply grease to the oil seal lips. Install the oil seal [A] so that the stamp side faces lower side. Insta ...

Check 2-2: Fuel Level Warning Inspection
Remove: Fuel Tank (see Fuel Tank Removal in the Fuel System (DFI) chapter) Connect the resistor(s) [A] (about 50 to 100 Ω) between the fuel pump connector terminal [B] of the main harness side and the battery negative (–) terminal [C] as shown. Turn the ignition switch ...

Brake Disc Wear Inspection
Measure the thickness of each disc [A] at the point where it has worn the most. If the disc has worn past the service limit, replace it. Measuring Area [B] Brake Disc Thickness Standard: Front 5.3 5.7 mm (0.21 0.22 in.) Rear 4.8 5.2 mm (0.19 0.20 in.) Service Limit: Front 5. ...