If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.
If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.
Want to Contact Kawasaki?
This owner’s manual should answer most of your questions about your Kawasaki.
Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.
Please send your correspondence to:
Consumer Services
Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
(949) 460-5688
How Do I Get Warranty Service?
Reporting safety defectsSpring Tension Inspection
Since a spring becomes shorter as it weakens, check its
free length [A] to determine its condition.
If the spring of either fork leg is shorter than the service
limit, it must be replaced. If the length of a replacement
spring and that of the remaining spring vary greatly, the
remaining s ...
Tightening Sequence
Generally, when installing a part with several bolts, nuts,
or screws, start them all in their holes and tighten them to
a snug fit. Then tighten them according to the specified sequence
to prevent case warpage or deformation which can
lead to malfunction. Conversely when loosening the bolts,
n ...
Kawasaki Clean Air System
The Kawasaki Clean Air System
(KCA) is a secondary air suction system
that helps the exhaust gases to
burn more completely. When the spent
fuel charge is released into the exhaust
system, it is still hot enough to
burn. The KCA System allows extra
air into the exhaust system so that the
spen ...