Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Oil Level Inspection
If the oil has just been changed, start the engine and run it for severalminutes at idle speed. This fills the oil filter with oil. Stop the engine, then wait several minutes until the oil settles. NOTICE Racing the engine before the oil reaches every part can cause engine seizure. ...

Front Wheel Removal
Remove: Front Caliper Mounting Bolts [A] (Both Sides) Front Caliper [B] (Both Sides) Loosen: Front Axle Clamp Bolts [A] (Right Side) Front Axle [B] Remove the lower fairings (see Lower Fairing Removal in the Frame chapter). Raise the front wheel off the ground. ...

Water Pump Inspection
Remove the left lower fairing (see Lower Fairing Removal in the Frame chapter). Check the drainage outlet passage [A] at the bottom of the water pump body for coolant leaks. If the mechanical seal is damaged, the coolant leaks through the seal and drains through the passage. Replace th ...