If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.
If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.
Want to Contact Kawasaki?
This owner’s manual should answer most of your questions about your Kawasaki.
Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.
Please send your correspondence to:
Consumer Services
Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
(949) 460-5688
How Do I Get Warranty Service?
Reporting safety defectsPiston Ring Groove Width Inspection
Measure the piston ring groove width.
Use a vernier caliper at several points around the piston.
Piston Ring Groove Width
Standard:
Top [A] 0.82 0.84 mm (0.0323
0.0331 in.)
Second [B] 0.82 0.84 mm
(0.0323 0.0331 in.)
Service Limit:
0.92 mm (0.036 in.)
Second 0.92 mm (0.036 in.)
...
Piston Ring End Gap Inspection
Place the piston ring [A] inside the cylinder (upper
crankcase), using the piston to locate the ring squarely
in place. Set it close to the bottom of the cylinder, where
cylinder wear is low.
Measure the gap [B] between the ends of the ring with a
thickness gauge.
Piston Ring End Gap ...
Crankshaft Side Clearance Inspection
Insert a thickness gauge [A] between the thrust washer
[B] on the crankcase and the crank web [C] at the #3 main
journal to determine clearance.
If the clearance exceeds the service limit, replace the
thrust washers as a set and check the width of the crankshaft
#3 main journal.
Cra ...