If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.
If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.
Want to Contact Kawasaki?
This owner’s manual should answer most of your questions about your Kawasaki.
Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.
Please send your correspondence to:
Consumer Services
Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
(949) 460-5688
How Do I Get Warranty Service?
Reporting safety defectsAlternator Inspection
There are three types of alternator failures: short, open
(wire burned out), or loss in rotor magnetism. A short or
open in one of the coil wires will result in either a low output,
or no output at all. A loss in rotor magnetism, which may be
caused by dropping or hitting the alternator, by leav ...
Oil Level Inspection
Check that the engine oil level is between the upper [A]
and lower [B] levels in the gauge.
NOTE
Situate the motorcycle so that it is perpendicular to the
ground.
If the motorcycle has just been used, wait several minutes
for all the oil to drain down.
If the oil has just been changed, ...
Engine Stop Switch Operation Inspection
First Step
Set the gear position in the neutral position.
Turn the ignition switch to ON.
Turn the engine stop switch to stop position [A].
Push the starter button.
The engine does not start.
If the engine starts, inspect the engine stop switch (see
Switch Inspection in the Electri ...