Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Camshaft Chain Tensioner Installation
Replace the O-ring [A] with a new one. Apply grease to the new O-ring. Release the stopper [B] and push the push rod [C] into the interior of the tensioner body [D] so that the position of the push rod is 3 or 4 notches [E] as shown in the figure. Install the tensioner body so that the ...

KIBS Troubleshooting Outline
When an abnormality in the system occurs, the ABS indicator light (LED) and KIBS indicator light (LED) light up and the KIBS warning symbol are displayed on the LCD (Liquid Crystal Display) to alert the rider. In addition, the nature of the fault is stored in the memory of the KIBS hydraulic uni ...

Parking
WARNINGOperating or parking the vehicle near flammable materials can cause a fire, and can result in property damage or severe personal injury. Do not idle or park your vehicle in an area where tall or dry vegetation, or other flammable materials could come into cont ...