Kawasaki Ninja Owners Manual: How Do I Get Warranty Service?

Kawasaki Ninja Owners Manual / Your warranty/owner satisfaction / How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for inspection and diagnosis. You can go to any Kawasaki dealer for warranty repairs. Your Kawasaki dealer will inspect your vehicle and give you the results of the inspection. The dealer will perform the repairs at no cost to you if it is determined that the problem is covered by the warranty.

Kawasaki will work with your dealer to resolve any warranty issues. No authorization for warranty work can be given until your vehicle has been inspected by a Kawasaki dealer.

What Are The Dealership’s Responsibilities?
Your Kawasaki dealer offers a wide range of services, parts, accessories, and information on your product and on Kawasaki. Each dealer is independently owned and operated and is responsible for th ...

What if I am not Satisfied With My Warranty Service?
If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then con ...

Other materials:

ESD (Electronic Steering Damper) ECU Error (Service Code E3b, ZX1000JD/KD)
If this service code appears, check that the following parts are correctly. Crankshaft Sensor Gear Position Switch Starter Lockout Switch Main Throttle Sensor Rear Wheel Rotation Sensor If these parts are normal, check the ESD ECU for its ground and power supply (see ESD ECU Power Supply ...

Steering Play Inspection
Remove the lower fairings (see Lower Fairing Removal in the Frame chapter). Raise the front wheel off the ground with the jack. Special Tools - Jack: 57001-1238 Jack Attachment: 57001-1608 With the front wheel pointing straight ahead, alternately tap each end of the handlebar. The f ...

Clutch Plate, Wear, Damage Inspection
Visually inspect the friction and steel plates for signs of seizure, overheating (discoloration), or uneven wear. Measure the thickness of each friction plate [A] at several points. If any plates show signs of damage, or if they have worn past the service limit, replace them with new on ...