Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Oil and/or Oil Filter Change
To change the engine oil and replace oil filter, the engine oil drain bolt and oil filter must be removed. The oil change and oil filter replacement should be done by an authorized Kawasaki dealer. A. Engine Oil Drain Bolt A. Oil Filter WARNINGEngine oil is a toxic s ...

Camshaft, Camshaft Cap Wear Inspection
Remove the camshaft caps (see Camshaft Removal). Cut the strips of plastigage (press gauge) to journal width. Place a strip on each journal parallel to the camshaft installed in the correct position. Tighten the camshaft cap bolts and upper camshaft chain guide bolts to the specified ...

Check 2-3: Intake Air Temperature Inspection
Disconnect the intake air temperature sensor connector [A] (see Intake Air Temperature Sensor Removal in the Self-Diagnosis System chapter). Connect the variable rheostat [B] to the R/BK lead [C] and BR/BK lead [D] terminals. Turn the ignition switch to ON. Read the temperatur ...